About Us

Last Updated: 13 August 2026
Welcome to Celinae
Celinae is an independent German online fashion boutique headquartered in Hamburg, specialising in women’s fashion, dresses and ladies apparel. We curate stylish, versatile and comfortable garments with rigorous attention to design details, fabric quality and daily wearability, suitable for everyday casual outings, travel, gatherings and formal occasions.

Our e-commerce store is built on the secure Shopify platform, delivering intuitive browsing, encrypted checkout, streamlined order processing and consistent after-sales service for customers across Germany.

Who We Are

Celinae operates as a standalone online retailer registered in Hamburg-Nord, Germany. We do not function as a third-party marketplace and only act as authorised resellers for external brands where explicitly stated on individual product detail pages.

As a small independent Shopify retailer, our core objective is to deliver a transparent, trustworthy and hassle-free shopping experience fully compliant with German consumer protection law and EU GDPR regulations. Every piece within our collection is handpicked for attractive aesthetics, durable materials, comfortable fit and full statutory warranty coverage for German buyers.

Our Product Selection Standards

Our core assortment focuses on women’s everyday outfits, casual dresses and occasion dresses tailored for the German market, adhering to three fixed listing principles:
  1. Functional and fashionable: Designed for all-day comfort and multi-scenario versatility
  2. Comprehensive product details: Complete size guides, colour variations, fabric composition and delivery notes attached to every product listing
  3. Clean, intuitive website navigation for easy and confident customer shopping

Order Fulfilment Workflow

All orders are processed, packed and dispatched directly from our Hamburg premises in strict accordance with our published Shipping Policy, Return Policy and German legal requirements. We collaborate with reputable German suppliers and domestic courier partners to ship orders efficiently and send automated live tracking notifications to your registered email address once dispatch is complete.

Our Core Brand Commitments

  1. Accurate product descriptions, real-time pricing and up-to-date inventory status
  2. Full set of Germany & EU compliant store policies accessible prior to checkout
  3. Responsive customer support for size guidance, tracking inquiries, return applications and refund processing
  4. Rigorous payment data protection: We never store full debit/credit card numbers or CVV codes; all checkout payments run on Shopify’s fully PCI encrypted secure system.

Full Business Legal Details

Trading Name: Celinae

Website: www.celinae.shop

Business Type: Independent German Online Women’s Fashion Retailer

Core Product Category: Women’s Fashion, Dresses & Ladies Apparel

Operating Country: Germany
Registered Business Address:CelinaeSchöne Aussicht 26, 22085 Hamburg-Nord, Germany
Support Email: hello@celinae.shop

Support Phone Number: +49 40 7022820
Official Working Hours (CEST):Monday to Saturday: 9:00 AM – 6:00 PM

Sunday: Closed
We endeavour to reply to all valid customer enquiries within 24–48 working hours.

Direct Contact Channels

Email: hello@celinae.shop

Phone: +49 40 7022820

Website: www.celinae.shop
Thank you for shopping with Celinae.